Privacy Policy

1. Information We Collect

When you join The Squad, we collect information necessary to provide our team coordination services. This includes:

• Account Data: Name, email address, and profile picture.
• Team Data: Roster information, schedules, game results, and files uploaded to your team library.
• Operational Data: Sign-in, security, error, and service-delivery records needed to operate and protect the app.
• Registration Data: Answers, waivers, and payment status submitted to an organizer. Organizers choose their form fields; provide only information needed for the activity.

2. How We Use Your Information

We use your data to power the features of the app, including:

• Facilitating team communication and scheduling.
• Processing Pro subscriptions and multi-team enrollments.
• Sending high-priority team alerts and notifications.
• Improving our service and providing technical support.

3. Data Sharing

We do not sell your personal information. We only share data with service providers (like Firebase for database and authentication) necessary to operate the platform. Access depends on the feature and the permissions assigned by the organizer. Staff and authorized team members can access relevant team records. Organizers can publish registration forms, spectator schedules, results, recruiting profiles, and shared links; information included in those public views can be seen outside the team. Do not include private medical information or contact details in public descriptions.

Service providers and optional features

Firebase provides authentication, database, and file storage; Vercel hosts the web app; Stripe processes payments; and Resend delivers emails. The Squad does not receive full card numbers entered into Stripe checkout. These providers may process information outside your province or country. Optional Elfsight support chat loads only when you enable it. Google Fonts and media hosts receive connection information when their resources are requested.

Read about cookies and local storage. Newsletter subscription is separate from creating an account. Marketing emails include an unsubscribe link; security and service messages may still be necessary to operate your account.

Youth information and retention

Parents, guardians, and authorized organizers should manage youth information and obtain the permissions required for their activity. Youth access uses the guardian invitation process. Avoid collecting unnecessary sensitive information, and obtain permission before publishing a child's profile or media.

Account and team information is retained while needed to provide the service. Account deletion follows the process below; payment, security, and organizational records may need to be retained for legal obligations or the rights of other participants. Contact us to request access, correction, or removal of information, or to ask about a specific record's retention.

4. Data Security

We use industry-standard encryption and security protocols to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You can update your profile information in Settings. To request account deletion, sign in, open your account menu, and choose Delete Account. Transfer or delete any teams and leagues you own first, and cancel or resolve any active subscription. You may be asked to sign in again for security. Confirming the request signs you out and schedules your account for permanent removal after seven days. Removing an athlete from a team does not delete their account.

If you cannot access your account or need help with account or team data deletion, contact team@thesquad.pro. We may need to verify account ownership before processing your request.